Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including when you make a purchase, create an account, join the Cellar Club, book a tasting, or contact us. This may include:

• Name and contact information (email, phone, address)
• Date of birth (for age verification)
• Payment information (processed securely through our payment provider)
• Tasting preferences and order history
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Process orders and manage your Cellar Club membership
• Schedule tastings and reservations
• Send order confirmations and shipping updates
• Communicate about new releases, events, and promotions (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed through PCI-compliant payment processors.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA. To exercise your rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. We encourage you to review this policy regularly.

9. Text Messaging Privacy Policy Addendum

This Text Messaging Privacy Policy Addendum is a legal agreement between Joseph Cellars Winery (“Joseph Cellars Winery”, “Company”, “we”, “our”, or “us”) and you that supplements this Privacy Policy by specifically describing our privacy practices in connection with your use of our SMS messaging program (the “Platform”). In the event of any conflict between this Text Messaging Privacy Policy Addendum and the Privacy Policy in relation to the subject matter provided herein, this Text Messaging Privacy Policy Addendum shall take precedence.

• Under no circumstances will Joseph Cellars Winery sell or share your name, mobile telephone number, or other personal information with third parties or affiliates for marketing or promotional purposes.
• Under no circumstances will Joseph Cellars Winery purchase or use your name and mobile telephone number collected from third parties.
• You can cancel the SMS service at any time. Just text “STOP” to the number or short code that sent you the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• Carriers are not liable for delayed or undelivered messages.
• You will receive messages with info, promotions, and offers to the number(s) you have provided, including use of an automated system.
• Message frequency varies.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

The terms of our SMS messaging program are in our Terms of Service. If you have any questions or feedback about this addendum, or need any help, email us at mail@josephcellars.com. You may also text HELP for help at any time.

10. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at mail@josephcellars.com or call (707) 942-9999.